Privacy Policy

This privacy policy was entered on June 2003. The privacy policy was amended on January 2022 to reflect that we no longer use cookies or record IP addresses.

Information Collection and Use

MomSoft is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. MomSoft collects information from our users and site visitors at several different points.

Customer Support

In order to receive customer support, you must either complete the customer web form or send e-mail. During this process you are required to give your contact information (such as name and email address). This information is only used to contact you about the customer support issue. The contact information is not added to our contact list or mailing list unless specifically requested.

Placing an Order

We use FastSpring, an e-commerce partner, to handle our sales. FastSpring requests information from you on our order form. Here you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your order. We do not have access to your financial information and only will use your contact information if we have trouble processing an order and to get in touch with you after your purchase. We save your contact information for our customer records.

Cookies

A cookie is a piece of data stored on your hard drive that reference information about you on web servers. We do not use cookies in any way.

Log Files

We do not record IP addresses on our web server logs. To track page popularity, and gather information we only use aggregate use data. This data is not linked to any personally identifiable information.

Links

This web site may contain links to other sites. MomSoft is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Newsletters

All of our newsletters are opt-in. You need to subscribe and confirm your subscription in order to be added to the mailing list.

If you wish to subscribe to our newsletters, we ask for contact information such as your name and email address.

Contact information is not shared with any third parties.

Surveys & Contests

From time-to-time, our site may request information from you for surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age, and income). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and our software.

Security

This website makes every reasonable effort to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.

Special Offers

If you subscribe to our newsletters you will occasionally receive information on products, services, and special deals. Out of respect for your privacy, we allow you to unsubscribe from our mailing lists. To unsubscribe, follow the directions at the bottom of each mailing.

Correction/Updating Personal Information

If your personally identifiable information changes (such as your email address), we will endeavor to provide a way to correct, or update your personal data. Please send an email with your new information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. We will never use personally identifiable information in a manner different from that stated at the time it was collected.